Drap Santé inc. about us

FREQUENTLY ASKED QUESTIONS

What is SweetSleep™?
SweetSleep™ sheets are made in a UNIQUE blend of 60% brushed acrylic and 40% polyester. It gives comfort and heat while protecting from humidity. NOT ALL FLEECE SHEETS ARE SweetSleep™. Only true SweetSleep™ sheets are recognizable by their white backing. Our unique fleece is 100% Canadian manufactured. Those advantageous characteristics sharply distinguish SweetSleep™ from all the bedding products on the present market. Distrust imitations and demand the best!

Where does the name SweetSleep™ come from?
The name originates from its first users who gave it that name. Suffering from arthritis, the individuals felt much better the next morning, actually felling healthier. The comfort provided by the “Thermal and “Wickability” properties of the material, earned them the original name “DrapSanté” (“HealthSheet” translated), a household name in the French Canadian community. From “Word of Mouth” with the sweet comfort they provide, the name has evolved to SweetSleep™. From word of mouth, the reputation of the health benefits the sheets created, propelled the product under the name SweetSleep™.

Why are SweetSleep™ sheets different?
The SweetSleep™ sheets differentiate themselves by their unique blend of 60% acrylic and 40% polyester. Most of the fleece sheets are made of 100% polyester. Our mix of acrylic and polyester repels moisture from the body. Moreover, we are particularly proud to create and manufacture the sheets in Drummondville, Qc, and also proud to use only 100% Canadian made materials.

Did the SweetSleep™ sheets receive a particular treatment?
All our SweetSleep™ products have received an antimicrobial treatment. This treatment prevents the proliferation of the smell caused by the growth of mites. The fibre conserves all its freshness for a longer time.

Does the SweetSleep™ sheets have therapeutic properties?
Even tough our SweetSleep™ sheets provide you with unparalleled comfort, its virtues, as all fleece sheet brands, are in no way therapeutic.

Can SweetSleep™ sheets be beneficial to my arthritis?
The main characteristic of the SweetSleep™ sheet is to wick away moisture. It's not proven that higher humidity increases arthritis problems, what’s important is that it helps you attenuate the pain. The SweetSleep™ sheets should help you feel better. Your satisfaction is more important than any scientific study….

What are the differences between the SweetSleep™ products?
We have developed many brand products over the years, which were designed for different market segments. No matter what brand you choose, our products are of superior quality. The differences are noticeable by the design, fleece thickness, pocket depths, finish and packaging.

Is the quality the same for all SweetSleep™ products?
All SweetSleep™ products are of first quality, either by their make, comfort and design.

What are the sizes and colours available?
The SweetSleep™ sheet sets are offered in Twin, Double, Queen and King sizes. The pocket depths are offered in 11" up to 15" or custom size depending on the collection. Our colors are judiciously chosen and revised on an annual basis following the latest tendencies. Having such a vast variety of colors in the different collections, allows you to have a perfect harmony with any décor.

Do you manufacture custom sizes?
We manufacture custom size SweetSleep™ products on demand. Please contact our customer service dept. at 819-472-5566 for more details or online at info@drapsante.com

Why does SweetSleep™ sheets pill?
The pilling of your sheet set is a normal phenomenon. The fibre is a unique blend of brushed acrylic and polyester. During the manufacturing process, the fleece is brushed by hundreds of fine needles. This process explains the excess fibres that will loosen during the first couple of washes.

What is the ideal care for the SweetSleep™ sheets?
SweetSleep™ products are easy and economical to care for.
Machine wash in cold water.
Do NOT use any softener or bleach.
Wash the pillowcases alone.
Tumble dry without heat, 7 minutes maximum.
The dryer cycle will allow the fibre to open and swell for an even softer feel. The pilling will reduce significantly after approximately 4 washes.
Contrary to popular belief, the addition of vinegar during the wash cycle does not have any impact on the pilling.

What is the life expectancy of the sheets?
The wear of the SweetSleep™ sheets depend on the frequency of use and is affected directly by the body movements during sleep. The life expectancy of the sheets will surely outlast your desire to change decor.

Are SweetSleep™ sheets suitable for babies?
Our SweetSleep™ sheets are a pilling product, like "teddy bears" are. That being said, we recommend its use, with reservation, from the age of 6 months.

Are SweetSleep™ sheets suitable for people suffering from asthma?
The severity of the asthma suffered and its causes differ from one person to the next. Only you, know the environmental elements that can trigger the asthma symptoms.

Where can we buy your products?
We have a network of around 500 sales points across Canada. Contact us to find out your nearest sales point. We also accept telephone orders at 819-472-5566 ext. 45 or online at info@drapsante.com

What are the return policies?
Drap Santé Inc. supplies quality products. We are committed to repair or replace, in the best possible delay, any defective products caused by our manufacturing. Return the product in its original packaging accompanied with the proof of purchase from the retailer. The warranty does not cover pilling.

What are the delays and freight costs?
We deliver our products between 5 and 15 working days from the reception of the order. The freight costs are in direct relation with the quantity purchased and the location the delivery is taking place.

Is your manufacturing plant open to the public?
It will be our pleasure to receive you in our show room at 2155, Canadien
St., Drummondville, Quebec, Canada. Plant visits can also be organized for groups of 20 people or more. For more information, please contact us at info@drapsante.com

What are your business hours?
Our business hours are from 8h30 to 17h00, Monday to Thursday, 16h00 on Friday. We are closed Saturday and Sunday.

Who can I get in touch with for more information?
Our customer service dept. is available to answer any questions you may have at 819-472-5566 or by e-mail at info@drapsante.com